Zookie Pets ("Zookie", "we", "us") respects your privacy. This policy explains what information we collect, why, and how we protect it — in plain English.
What we collect
- Contact details you give us (e.g. name and email when you subscribe to our newsletter or contact us).
- Usage data — pages visited, device and browser type, collected via analytics cookies.
- Order details if you shop with us (we never see your full card number — payments are handled by our payment provider).
How we use it
- To send you the newsletter or reply to your message.
- To process and deliver shop orders.
- To understand which content helps pet owners most, so we can make more of it.
Cookies & affiliate links
We use cookies for analytics and to remember your preferences. Some outgoing links are affiliate links — if you buy through them, we may earn a commission at no extra cost to you. These links are marked as sponsored.
What we never do
- Sell your personal information to anyone.
- Send you spam. Every email has an unsubscribe link.
- Share your details except with service providers who help us run the site (e.g. email and payment providers), under strict contracts.
Your rights
Under the Australian Privacy Act 1988, you can ask to see, correct or delete the personal information we hold about you. Email us via the contact page and we'll sort it out.
Changes
We may update this policy from time to time. The latest version always lives on this page.